Terms and Conditions


Once you have completed your purchase, you will be bound to these conditions.

Refund/Return Policy:

  • For New, unopened items - you may return within 14 days of delivery for a full refund. A restocking fee of 20% will be applied for all undamaged purchases. The restocking fee will be waived if you exchange the item for another in our store or request store credit. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
  • For Opened, Undamaged or Downloaded purchases - may only be exchanged or returned for store credit withing 14 days of delivery. If an item has been installed and/or activated on your computer, it cannot be return for refund of any type. Some items may not be eligible for exchange if they have been activated/installed on your computer.
  • For Opened, damaged items or items with a technical issue - you may return or exchange item within 14 days of delivery for a full refund. Our technicians must authorize such return via a remote support session to determine. Without prior authorization return under this condition will not be authorized

Please see our return page for a detail description on our return policies

Credit Card Disputes:
If a Customer opens a credit card dispute without following the our return policies, they will automatically lose all rights to the products they have purchased, including any ownership or use rights. If products have not been returned within 7 days, this will constitute theft and will be reported to the police and other necessary authorities. Any funds collected from the sale will be used to pay for any legal or administrative fees required to manage and conclude any disputes.  

All trademarks, service marks and trade names of VintageCAD used in the site are trademarks or registered trademarks of VintageCAD.
Warranty Disclaimer
All purchases come with 90 days of free technical support to aid you with installation of your purchase. This site, its materials, and products are provided "as is" and without warranties of any kind, whether explicit or implied. To the fullest extent permissible under applicable law, VintageCAD disclaims all warranties, explicit or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. VintageCAD does not guarantee that any functions or products purchased from this site will be uninterrupted or error-free, or that the defects will be corrected. VintageCAD does not make any warrantees or representations regarding the use of the materials on this site regarding their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above restrictions may not apply to you. 
Limitation of Liability
VintageCAD shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if VintageCAD has been advised of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Software License Use and Limitations
You may only install and access (1) copy of the purchased software license on a (1) computer system per serial/license number. By installing your license, you will be bound to the manufacturers End User License Agreement in its entirety. You can find the manufacturers' EULA license agreement on the installation CD/DVD provided. Software licenses provided by the manufacturer and resold by VintageCAD grant the purchaser non-exclusive, limited use license to install and use the software on their personal/or business computer systems. Users may create backups of the software for their personal use only. The purchaser may not create copies or attempt to redistribute their purchase licenses. If you violate the manufacturer's EULA license agreement or VintageCAD's terms and conditions of purchase, the license purchased will be immediately terminated. The customer may not hold VintageCAD responsible for any misuse of any products purchased on this site. The customer may not hold VintageCAD accountable for any misuse of any products purchased on this site. Customer agrees not resell or infringement of any copyrights of the manufacturer or the products they have purchased on this site.
Products Condition Acknowledgment 
Items sold on this site are primarily in pre-owned condition. That means they do not come with any support from the manufacturer and are only supported through our site. Even though we guarantee all software activations, some limitations may arise. We will do our best to remedy any issues. The purchaser acknowledges that he/she is aware that the product they have purchased may not be in 'new' condition. If a product has already been registered in the past, it may or may not be possible to register or transfer the registration to another user. The purchaser will be entirely responsible for any ownership transfers. If necessary, we will assist with any ownership transfer, but we cannot guarantee the successful approval of such transfers. Some software licenses are non-transferable. The purchaser assumes all the responsibility for the software's use under the manufactures original End User License Agreement. Any physical installation media distributed with the customers' purchase, CD, DVD, or other, is only meant to provide the customer with a backup of their purchased item and is not meant to be a reproduction or represent any of the manufacturers' original packaging or material. 

Typographical Errors
If a product has been listed with an incorrect price or an inaccurate description, VintageCAD reserves the right to refuse or cancel any orders placed for that product. VintageCAD reserves the right to refuse or cancel any orders it deems fraudulent. If your credit card has already been charged for the purchase and your order is canceled, VintageCAD shall issue a refund to your credit card within 3-5 business days.
Term Termination
These terms and conditions apply to you upon your accessing the site and completing the account registration or purchase process. These terms and conditions, or any part of them, may be terminated by VintageCAD without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
VintageCAD may deliver notice to you using e-mail, a general notice on the site, or by other reliable methods to the address you have provided to VintageCAD.
Participation Disclaimer
VintageCAD does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, VintageCAD is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site.  VintageCAD reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property rights of another or (d) offensive or otherwise unacceptable to VintageCAD at its sole discretion.
You agree to indemnify, defend, and hold harmless VintageCAD and any affiliated organizations, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Right of refusal 
VintageCAD reserves the right to deny service and/or sale of any products to anyone for any reason.