We provide an important and cost effective alternative for businesses to purchase much needed software at heavily discounted prices. By selling PRE-OWNED GENUINE LICENSES of popular software like AutoDesk, Adobe and others, we help Architects and Engineers focus on making great designs.
If you are having an issue with a purchase, please make sure you speak with us before filing a return. Returns are something we all like to avoid. Maybe we can help you get this sorted out.
However, if you need to do a return, here are our return policies:
We accept returns for exchange or refund 14 calendar days after delivery of the product. At our sole discretion after 14 calendar days, we will offer an exchange or store credit only.
UNOPENED Items may be returned for FULL REFUND (excluding any shipping fees) if:
OPENED or DOWNLOADED Items, may be returned for REFUND ONLY if:
OPENED or DOWNLOADED Items, may be returned for EXCHANGE or CREDIT ONLY if:
DEFECTIVE Items may be returned for EXCHANGE or REFUND if:
If an item is received damaged or is incorrectly shipped item, please contact Customer Support immediately.
Refunds are contingent upon inspection of item(s) once we receive it.
Items returned to us AFTER 14 days WITHOUT contacting us will NOT be refunded.
The customer is responsible for all return shipping costs.
To Start a Return:
Be sure to email us a photo or scan of your signed return form and submit it through our contact us page