We provide an important and cost effective alternative for businesses to purchase much needed software at heavily discounted prices. By selling PRE-OWNED GENUINE LICENSES of popular software like AutoDesk, Adobe and others, we help Architects and Engineers focus on making great designs.
If you are having an issue with a purchase, please make sure you speak with us before filing a return.
Returns are something we all like to avoid, 95% of all problems can be solved by our talented Support Staff.
However, if you need to do a return, here are our return policies:
Your purchase is eligible for FULL REFUND within 14 days of purchase (excluding any shipping fees) if:
Your purchase is eligible for EXCHANGE or CREDIT (- 25% restocking fee) within 14 days if:
DEFECTIVE Items may be returned for EXCHANGE, CREDIT or REFUND within 30 days if:
After 14 calendar days, we can ONLY offer an exchange or store credit for non-defective items.
If an item is received damaged or is incorrectly shipped item, please contact Customer Support immediately.
Refunds are contingent upon inspection of item(s) once we receive it.
Items returned to us AFTER 14 days WITHOUT contacting us will NOT be refunded.
The customer is responsible for all return shipping costs.
To Start a Return:
Be sure to email us a photo or scan of your signed return form and submit it through our contact us page